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This saturated marketing of Live, I find utterly despicable. Wow, I can certainly live without that for another $100. The only thing Live offers over Desktop is that you get a CPA to do a "Final Review" of the return prior to filing it. You, Jeanne LO, TurboTax "Specialist" don't tell the truth. Call back if you need assistance." What a sham operation! It simply then immediately went to say, "Sorry we couldn't get ahold of you. When the callback comes, the voice says, "This is Turbotax calling you back", but failed to say, if this is John Doe, press 1 to be connected. Your phone system, which has malfunctioned for YEARS, and nothing is ever done about it, as I was disconnected to a dial tone right after her "transfer." She claimed she would connect me to the Tax Expert line and that I would hear a recording telling me I would be paying to talk to one. The incompetence of your agents is pitiful. I called today your Customer Support agent who argued that Desktop Premier is not entitled to talk to a Tax Expert. Nothing to that effect is on your website. Nothing has changed from 2018 to 2019 in this matter. And, I would receive emails, all of which I have as PROOF, from the CPA's summarizing what we discussed and any recommendations they made to me.
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EVERY time I have from tax year 2018 back to 2014 and further, put in a request for "Complex Tax Issues" or "Schedule D", etc., I would always get a CPA or an EA, and everyone of them told me I was entitled to talk to them as I had Desktop. This video shows how to download, install & activate Turbotax after purchasing from online store like Costco, BJs, SamsClub, Target, Walmart etc.
#Turbotax premier 2015 download costco for free
It is absurd to say a customer with Desktop Premier is not entitled to speak for free to a "Tax Expert.". "Tax Specialist" or "Tax Expert" should mean the same thing, and you know it as well as I know it. Turbotax cleverly and deceitfully uses the term "Tax Specialist" now, which any person would equate with a "Tax Expert." Using oblique terminology is TT's game. You may as well take your taxes to a CPA for another $50. You skirt the issue by talking about LIVE and not even addressing DESKTOP Premier but pushing LIVE the pricing of which is absurd. If I get same price I will continue to file with online version of the software, instead of buying the product, install in my machine. The fact is that when you look at the list of Turbotax products, it purposely gives minimal information, and doesn't reveal that you are entitled to, with Desktop Premier, to get a CPA or EA. Includes 5 federal e-files and 1 State via download (State e-file sold separately) Free U.S.-based product support (hours may vary) Up-to-date on the latest.
#Turbotax premier 2015 download costco software
Say thanks to what? The cleverly worded DECEIT that you, as a Turbotax employee, a plant placed here to do so? I don't think so. Helping taxpayers keep more of their hard-earned money with the biggest refund possible ' That said, the food court can be a savvy Costco shopper's best friend There was once a time when the software led directly into the tax code and tax decisions 99) and gas station TurboTax Home & Business is the most robust option, with exclusive features useful for self-employed.